ppvin Privacy Policy —
Your Information, Our Responsibility
Your personal information is kept with strict security at ppvin. We believe in SSL encryption and a transparent data policy — your privacy is our priority.
Introduction and Scope
This privacy policy ("Policy") applies to all members and visitors of the ppvin platform. ppvin ("we", "us") is committed to providing a safe and transparent online entertainment experience for users in Bangladesh.
This policy explains in detail what types of information we collect, why we collect it, how we use it, and what steps we take to protect your information. By creating an account or using our services on ppvin, you give your consent to this privacy policy.
Information We Collect
2.1 Information You Provide
Information you voluntarily provide during registration, verification, or support requests includes:
- Full name and date of birth
- Email address
- Bangladeshi mobile number (for verification)
- National ID or passport details (for KYC verification)
- Payment account details (bKash, Nagad, Rocket, Upay numbers)
- Bank account details (where applicable)
2.2 Automatically Collected Information
When you use the ppvin platform, our system automatically records the following information:
- IP address and device identification details
- Browser type and version
- Time and date of access (as per Bangladesh Standard Time)
- Pages visited and navigation path
- Session duration and click data
- Referral source (where you came from before reaching the site)
2.3 Cookies and Tracking Technologies
ppvin uses cookies and similar technologies. These help save your login state, remember your preferences, and improve platform functionality.
- Essential Cookies: Essential for the core operation of the site
- Functionality Cookies: Save language and session preferences
- Analytics Cookies: Collect statistics on site usage
You can disable cookies from your browser settings, however some services may become limited as a result.
2.4 Transaction and Gaming Data
As part of your account activity, we store the following information:
- Deposit and withdrawal history and amounts
- Betting and gaming activity logs
- Bonus receipt and usage history
- Responsible gaming settings and limits
- Records of support conversations via live chat and email
Purpose of Data Use
ppvin uses your information only for the following legitimate purposes:
3.1 Service Operations
- Account creation and management
- Transaction processing and verification
- Providing customer support
- Enforcing terms of service
3.2 Security and Compliance
- Fraud detection and prevention
- KYC (Know Your Customer) verification
- Anti-Money Laundering (AML) checks
- Meeting legal obligations
3.3 Platform Development
- Improving user experience
- Resolving technical issues
- Planning and testing new services
- Performance analysis
3.4 Communications
- Transaction-related notifications
- Security alerts and account updates
- Notifications of policy changes
- Responsible gaming reminders
Data Sharing with Third Parties
ppvin does not sell or rent your personal information. However, in certain circumstances we may share necessary information with the following parties:
4.1 Payment Processors
Only the information needed to complete transactions is shared with mobile financial service providers such as bKash, Nagad, Rocket, and Upay. These providers are governed by their own privacy policies.
4.2 Technology and Service Partners
We work with trusted technology partners to operate the platform. These partners process data only as directed by us and are bound by strict confidentiality agreements.
4.3 Legal Authorities
ppvin may be required to disclose necessary information in cases of court orders, lawful requests from law enforcement agencies, or other legal obligations.
4.4 Business Transfers
In the event of a future merger, acquisition, or sale of assets, your information may be transferred. In such cases we will notify you in advance.
Data Security Measures
ppvin has put in place industry-standard technical and organizational measures to protect your information. The key pillars of our privacy framework are described below:
SSL Encryption
All data transfers between you and our servers are protected with 256-bit SSL encryption.
Firewalls and Access Controls
Only authorized personnel can access user data, and every access is logged.
Encrypted Storage
Sensitive data such as passwords and financial information is stored using strong encryption.
Data Retention Period
ppvin retains your information only for as long as it is necessary or legally required.
- Active Account Data: For the entire duration the account remains active
- Transaction Records: A minimum of 5 years as required by law
- KYC Verification Documents: For the period specified by law after account closure
- Log Files and Technical Data: Generally up to 12 months
- Support Conversations: Up to 3 years after the last contact
Once the defined retention period has passed, we securely delete your information or convert it in a way that makes it no longer possible to identify you.
Your Data Rights
As a user of ppvin, you have the following rights over your own personal information:
Right to Access
You can request at any time to know what information we hold about you.
Right to Rectification
You have the right to request correction of any inaccuracies in your information.
Right to Erasure
In certain circumstances you can request that your information be deleted (subject to legal obligations).
Right to Data Portability
You can request that your information be provided in a structured, readable format.
Right to Object to Processing
You can object to the processing of your information for specific purposes.
Right to Restrict Processing
In certain cases you can request that the processing of your information be temporarily paused.
Protection of Minors
ppvin is for individuals aged 21 and above only. We do not intentionally collect personal information from any minor. An age verification process is carried out at the time of registration.
If it comes to our attention that a minor has created an account on our platform, we will immediately close that account and delete all associated information. If you have any information on this matter, please contact us.
International Data Transfers
ppvin may use international server infrastructure, which means your information may be stored or processed outside Bangladesh. In such cases we ensure that:
- Adequate data protection laws exist in the destination country, or
- Standard Contractual Clauses or equivalent safeguards are in place, and
- All international transfers are conducted through industry-standard encryption.
Third-Party Services
ppvin's services may include third-party services such as game providers (including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming, and others), payment gateways, and analytics services.
These third-party organizations are governed by their own privacy policies. We select partners with the utmost care, however ppvin is not responsible for the policies and practices of third parties. We recommend that you also review the privacy policies of those organizations.
Policy Changes
ppvin reserves the right to update this privacy policy from time to time. For any significant changes, we will:
- Update the "Last Updated" date at the top of this page
- Post a visible notice on the platform
- Send a notification to the registered email address where applicable
If you continue using ppvin services after changes have been made, you will be considered to have agreed to the revised policy. You are advised to review this page regularly.
Privacy Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact our dedicated support team: